If Your rights are violated, or you are concerned about any of Our policies, we recommend contacting us immediately through any of the available methods on Our Contact Us page. By visiting Our Site and using Our products, You permit Us, without reservation, to use Your personal data and information.
Our Policy explains how We collect data and information, how We deal with the data you provide us when you interact with Us, and Your rights as guided by the laws within Our jurisdiction. We review and provide information about casinos that may be linked to third-party gaming sites for which we have no authority. We encourage you to review the policies of those websites if you choose to interact with them for Your safety. We will also update Our Policy from time to time, and the latest update is marked as such on the Site.
The Information and Data We Collect
When you access Our Website, We collect basic information such as Your IP address, the pages you frequent, demographics, Language, time spent on pages visited, browser type, time zones, and other general information. This category is classified under Non-personal Information as it is generic and does not reveal the identity of a User. The second category, classified as Personal Information, identifies a User as it involves Names, Gender, Email addresses, Interests, any specific Memberships You may have, and so forth. We also collect personally identifying technical information such as browser plug-in type and version, time zone and location per Your IP address, internet protocol address, devices used, and particular identifiers such as IMEI or UDID and others.
How We Use This Information
In the event You have consented to the processing of Your personal information on Our Site, We ask for Your permission before sending You marketing material, and the same is observed by third parties that may access this information through Us. Our first priority is to protect You and use Your personal information as You have permitted.
How We Collect Data
We use various data collection methods and then store the shared information in Our database until further communication to erase or remove it. Here is how we do it:
- We ask You to fill out forms when accessing Our Site and Services.
- When you enter promotions and bonuses, respond to surveys, and accept offers from Our Site.
- When you contact the Support team and leave Your details by filing the forms on Our Contact Us page.
Personal Information Sharing or Disclosure
It is within Your legal rights to request through writing that We:
- Erase Your personal information from Our Site.
- Stop any further processing of personal information.
- Correct or update Your data.
- Grant you access to stored data.
- Transfer Your data.
When you make any of the above requests, we may ask You questions to verify Your identity to ensure we only share sensitive information with the right person. We typically take a month to respond to requests, but it could take longer, depending on the complexity of the request. There are no charges to such requests unless they are extensive, in which case we will communicate the expected charges and why they apply.
We use the latest SSL (Secure Socket Layer) technologies to protect the communication between Us and You, ensuring the highest data protection levels. Our licensors have stringent data protection requirements that we follow to ensure that no one has access to our personal information but Us, as laid out in this Policy. This cover protects You from data breaches, leaks, or fraudulent marketing practices.
Legal Age of the Users
Our Services are designed to attract Users above the legal gambling age, which is 18 in Australia, and we expect any minors not to access this Site. We also operate in jurisdictions other than Australia and follow their legal age requirements. We reserve the right to collect information to verify Our Users’ age and deny access to anyone below the legal gambling age in the jurisdiction they are accessing Our Services. Any data and information belonging to a minor will be discarded without further consultation with said User. If You know any minor using Our Services or Site, notify us through email so we can remove their information from Our database.
These are the four types of cookies we use:
Session Cookies: These are active when you browse Our Site and will be deleted once you leave the page. They will follow Your activity on the page to make Your visit to the Site pleasant.
Persistent Cookies: These stay longer on the Site because they enable us to monitor Your interaction with Our Site and Services. We may share them with third-party services that deal with research and analytics for the betterment of Our Services.
Third-party Cookies: These are from other websites and platforms that analyze Your interaction with Our Site and are kept for extended periods.
Advertising Cookies: These deliver the type of advertisement you respond to and are used to limit the frequency of the adverts you do not seem to respond to. It is within Your right to disable them or cancel them to show the analytics that You do not respond positively to them. They record the frequency with which You visit particular sites and the things You click on when there. These cookies are used by third-party sites based on Your online activity.
Your Options with Cookies
When you access Our Website, you consent to the storage of cookies on Your device. You could choose to follow the instructions laid by Your browser to remove these cookies, but that could limit the extent of Your experience on Our Website.
We commission the cookie providers that install the cookies we use for tracking Your personal information on Our Site, while the third-party cookies are provided by others such as Google, VWO, Hotjar, and Clicky.